Submit maintenance requests and messages from any device
Come across something that needs fixing? Our mobile and desktop-friendly messaging portal makes it easy to submit requests from wherever you are, whenever.
Comprehensively communicate with your landlord
Describe issues in detail, upload photos and videos, and send in-app messages within your maintenance ticket. All the information your landlord needs to arrange repairs is in one maintenance tracker, so they can act quickly without visiting or following up via text, email, or calls.
Track the resolution process in real-time
Always know when to expect resolutions, with real-time status updates, seamless appointment scheduling, and automatic reminders for both parties.
Have peace of mind with securely documented conversations
We save every conversation and request in your account with time stamps so you always have a record to reference.
How Maintenance Works
When your landlord turns on request and messaging permissions, you can create a maintenance ticket. We notify both parties when a request is submitted.
Your landlord schedules a time repairs, updates the status when there’s progress, or starts an in-app chat with you if needed if needed.
We’ll send automatic reminders when any message is unread for 48 hours so that nothing gets left behind.