Efficiently track maintenance requests and messages
Azibo Maintenance and Messaging helps you stay organized, resolve maintenance requests faster, and keep tenants happy by centralizing everything in one place.
Resolve issues faster and keep tenants in the loop
Tenants can submit maintenance requests with photos and descriptions, while landlords track tickets and updates in one secure system. Seamless in-app messaging, real-time updates, and reminders keep communication clear and issues resolved quickly.
Track maintenance tickets and messaging without the stress
Our dedicated and secure messaging portal helps centralize all your tenantcommunications so that you only need to keep track of one channel instead ofbeing scattered across text messages, emails, and phone calls.
Maintenance role with Azibo Collaborate
With the Maintenance role in Azibo Collaborate, assigned team members can schedule repairs, communicate with tenants, and track requests—streamlining the maintenance process while keeping workspace owners in control. Available for just $99 per seat per year.
How maintenance works
Create ticket
Your tenant creates a detailed maintenance request. We notify both parties when a request is submitted. You can adjust tenant messaging and request permissions at any time.
Manage maintenance timeline
Schedule a time for a repair, update the maintenance request status, and start an in-app chat with your tenant if you need more details.
Automatic email notifications
Stay updated with email notifications when a ticket is created and when it’s completed.
Mark issue as complete
Once you resolve the issue, mark the request as “complete”to close ticket. Your job here is done now.
Excellent service; highly recommended!
Marnie Snyder
November 2024
“Very well rounded applications and features coming surprisingly regularly. And in this day and age, they are FABULOUS in responding to so quickly to online support. I am impressed!”
Serge Paxton
November 2024
“Very user friendly, continuing to update features to make managing simple and easy.”
Adam Karr
November 2024
"Does exactly what I wanted and more! It's getting even better seeing how much they are growing since the beginning. Adding more useful features that I will plan to use one day soon. Very good platform for landlords."
Christopher
March 2024
"I love the ease of use, the fact that it's constantly improving, and the straight forward approach to rental property management."
Yevgeniy Rozinskiy
March 2024
"Azibo has given us a really great way to not only streamline rent collection but at a glance be able to tell where our vacancies are and create a way for us to collect rent that's safe and secure and keeps everything organized."
Julia Moluf
Best Buddies Living
March 2024
“Automated rent collection- provides reminders to tenants …and free. What’s not to like?”
MP
November 2023
“Azibo saves me 5-9 hours per month. When I have tenants paying on different days it makes it way more difficult to track. But now I just log into Azibo a few times per month, make sure my transactions are all set correctly, then I’m done. It really saves me a lot of time.”
Steven Toth
May 2023
"Before Azibo, I was taking payments on Cash App, Venmo, PayPal, and checks. Now Azibo is the one source of truth for all payments, which makes things easier."
Andrew Winter
May 2023
“I love the fact that it’s automated and you can pretty much set it and forget it until it’s time to renew the lease.”
Jua Mcmillan
May 2023
“I am relatively new to real estate investing. Currently holding two rental properties. Having Azibo is a real asset. Everything is organized and easy to access. My tenants also like the ease of paying their rent online. Thank you for everything Azibo team.”
Nick A
November 2023
