From Due Date to Late Date: Strategies for a Tenant Not Paying Rent

Nichole Stohler
Last updated
July 26, 2024
5 min read

Table of Contents

Table of Contents

Are you a frustrated landlord dealing with a non-paying tenant? Are you struggling to collect overdue rent and protect your investment?

In this guide, we'll provide valuable insights on handling tenants not paying rent. Equip yourself with proven strategies to minimize losses, safeguard your property, and take control of your situation.

Learn how to professionally and effectively deal with this common landlord issue by implementing step-by-step tactics, expert tips, and resources to address non-payment confidently.

Don't wait to get the rent recovery process started! Master the best practices for overcoming non-payment issues and get your property back on track.

What qualifies as a late rent payment?

When is the rent considered late? The specific due date for rent and the definition of late depends on the terms outlined in your lease agreement. Typically, unless rent is paid by the agreed-upon due date specified in the lease, it's late.

Landlords establish the due date for rent with their tenants during the lease signing process and include it in the rental agreement. Some leases may have a grace period, which allows tenants a few extra days beyond the due date to submit their payment without incurring late fees or penalties. Typically, rent is due on the first day of the month.

If a tenant fails to pay rent by the specified due date or by the end of the grace period, it'll be considered late.

Landlords may take action as outlined in the lease agreement or in compliance with local laws.

Practical and legal options for dealing with late rent 

Landlords often face challenges when tenants fail to pay rent, impacting property income and cash flow. And, with the growing number of tenants feeling cost-burdened by rental costs, property investors must ensure that they understand their practical and legal options when dealing with non-payment.

Source: Joint Center for Housing Studies of Harvard University.

Here are some ways you can address the issue effectively.

8 Practical options

1. Review the rental agreement

Start by reviewing the lease agreement that you and the tenant both signed. Get familiar with the sections about paying rent, late fees, and what happens if payment isn't on time. Knowing your rights and responsibilities as defined in the agreement will guide you on what to do.

2. Send a friendly reminder

Contact the tenant as soon as you notice the late payment. A friendly reminder can often resolve the issue quickly.

3. Send a formal notice

Send a formal late rent notice to the tenant. The notice should indicate how much money the tenant owes, including any associated late fees. The notice reminds the tenant of their financial obligation and serves as documentation that can be used for eviction proceedings down the line.

Include the tenant's name, address, the amount owed, and the original due date. Specify the late rent fees and when they will be charged, and provide a payment deadline that complies with local or state laws.

4. Communicate with the tenant

Contact the tenant and ask about the reason for non-payment. There might be valid reasons, like financial difficulties or unexpected circumstances. Understanding their circumstances will help you decide your next action.

5. Offer payment solutions

If the tenant has encountered temporary financial difficulties, considering payment plans or alternative arrangements that can enable them to catch up on rent can be helpful. This approach not only helps maintain a positive relationship but will also ensure that tenants can stay in their homes while they work through a challenging time.

If you decide to offer payment solutions, be sure to create a lease amendment documenting these terms and have the tenant sign.

6. Enforce late fees for rent payments

Include a clause about late fees in the lease agreement. This can incentivize tenants to pay on time and compensate for any inconvenience caused by late payments.

Be consistent in enforcing late fees to maintain fairness and avoid potential disputes.

7. Keep detailed records

Maintain thorough records of all communications with the tenant, including phone calls, emails, and written notices. This documentation can be crucial if legal action becomes necessary.

Record all payment transactions, including late fees and any agreed-upon payment plans. This helps in maintaining transparency and clarity in financial dealings.

8. Consider local government assistance programs for landlords

Landlords facing tenant non-payment can benefit significantly from local government assistance programs designed to provide financial support and relief.

Some examples include:

3 Legal options

1. Report the tenant to collections

Landlords can send tenants to collections for unpaid rent or other debts, such as property damage costs. The timing of collections may vary with local laws regarding the eviction process.

2. Send a pay or quit notice

If you have not heard from the tenant or have decided not to make payment arrangements, send a pay or quit notice. This is an official document that conveys your intention to begin eviction proceedings.

The eviction notice should specify the total amount owed (including any late fees), and provide a deadline for full payment. If you have an eviction attorney, they can assist in drafting this notice.

Each state and city may have specific requirements regarding how, when, and where the landlord must provide or post the eviction notice. If the issue progresses to court, you may be required to prove that you made a genuine effort to ensure the tenant received the notice.

The eviction notice can be posted on the unit's door or delivered in person to the tenant. It's also a good idea to mail a copy of the notice. From here, a waiting period will be required before filing eviction papers, which typically takes three to five days, depending on state landlord-tenant laws.

3. Begin eviction proceedings

According to The Eviction Lab at Princeton University, U.S. landlords filed nearly 1,115,000 eviction cases in 2023, up 100,000 from 2022. With evictions on the rise post-pandemic, landlords must ensure they understand when and how to evict a tenant for not paying rent.

Source: The Eviction Lab.

If all other efforts have failed, you may begin eviction proceedings. Filing for eviction involves filing a landlord-tenant complaint in court. Depending on local and state laws, this process can take time, and the tenant will remain in the rental until the court completes proceedings.

To get started, you will need to:

  • File a landlord-tenant complaint
  • Pay the court filing fee
  • Serve the tenant with an eviction notice
  • Prepare for and attend the court hearing
  • Obtain and enforce the court order for eviction once received by the court
  • Reclaim your property

Consult with a lawyer or utilize local housing resources for specific guidance on the eviction process in your jurisdiction.

Engage with landlord communities

Engaging with landlord communities and forums allows landlords to read about how others have successfully navigated late rent payments. For example, some landlords may share how they negotiated payment plans, while others might discuss legal actions they took.

Participating in online discussions allows landlords to ask specific questions and receive tailored advice. Communities like Reddit's r/Landlord or specialized landlord forums, such as Bigger Pockets, can be excellent resources for real-time advice.

Here's a snapshot of some community and forum discussions:

  • What steps do I take when a tenant ignores a late rent notice?
  • When can I assess late fees?
  • Can I implement late fees on late fees?
  • How do I submit late or unpaid rent to the credit bureaus?
  • After eviction, how long does the tenant have to vacate?

Additionally, community advice can highlight local variations in laws and practices, helping you to navigate your specific legal landscape more effectively. For instance, landlords from different states or countries can provide insights into how regional laws impact handling late payments.

Understanding tenant rights and fair housing

When addressing non-payment of rent, landlords must understand tenant rights and fair housing laws. Comply with all legal obligations and provide equal opportunities. Key information for landlords to know includes:

 Fair Housing Act (FHA)

The Fair Housing Act (FHA) prohibits discrimination against tenants due to protected characteristics, including race, color, religion, sex, national origin, familial status, and disability. It is illegal for landlords to inquire about these protected classes on rental applications. 

All tenants must receive equal treatment, and landlords cannot deny housing or impose different terms and conditions based on these factors.

Reasonable accommodations and modifications

Landlords must provide reasonable accommodations or modifications to tenants with disabilities to ensure equal access to the rental property. This may include making physical modifications or allowing support animals within certain guidelines.

Maintenance and repairs

Landlords are responsible for maintaining the rental property in a habitable condition and promptly addressing repairs. Failure to fulfill this obligation may result in legal consequences and potential liability.

Privacy and non-retaliation

Tenants have the right to privacy within their rented premises. Landlords should respect their tenants' privacy and refrain from entering the rental unit without proper notice, except in emergencies. Additionally, it is illegal for landlords to retaliate against tenants who exercise their rights or report violations.

Eviction procedures

If a landlord needs to evict a tenant, they must follow the legal eviction procedures established by local laws. Landlords should familiarize themselves with their local jurisdiction's specific eviction processes to avoid violating tenant rights.

For more detailed information, landlords can consult resources such as the U.S. Department of Housing and Urban Development (HUD) or local fair housing organizations.

Can you sue a tenant to collect the unpaid rent?

If tenants don't pay rent, landlords can take legal action to collect unpaid rent. This process involves filing a lawsuit in small claims or civil court. 

Keep records of your attempts to resolve the problem and gather evidence. Consulting with a lawyer specializing in landlord-tenant disputes can guide the process. 

Does landlord insurance cover unpaid rent in situations of eviction?

Unfortunately, landlord insurance doesn't specifically cover unpaid rent when evicting tenants. Instead, it focuses on protecting property from damage, liability claims, and other risks.

Insurance might cover fees and court expenses incurred while attempting to retrieve rent payments, but the insurance does not include rent reimbursement.

To protect against unpaid rent, landlords should consider rent guarantee insurance. Unlike landlord insurance, this type of insurance is a separate policy that specifically covers lost rental income due to non-payment.

This insurance often includes legal expense coverage, helping landlords with the costs associated with pursuing eviction or other legal actions against non-paying tenants.

Investing in rent guarantee insurance is a proactive measure that can safeguard a landlord's financial interests and maintain steady cash flow, even in challenging rental situations.

Landlords should review their insurance policies to understand limitations, exclusions, and potential gaps in coverage.

Tips for avoiding unpaid rent

How can you protect yourself and avoid a tenant not paying rent in the future? Here are some tips to help you minimize the risk of non-payment and collect rent on time:

  • Tenant screening: Implement a thorough screening process to identify reliable and financially responsible tenants. Carry out background checks, verify employment and income, and check references from previous landlords.
  • Establish a clear lease agreement: Create a lease agreement that clearly outlines the terms and conditions regarding rent payment, late fees, and consequences for non-payment. Make sure tenants understand their obligations and the consequences of failing to pay on time. Include information on non-payment due to insufficient funds and any applicable late fees.
  • Payment policies: Establish payment policies, including preferred payment methods, due dates, and any penalties for late payments. Communicate these policies to tenants during the lease signing to avoid delinquent payments.
  • Consistent communication: Maintain open lines of communication with your tenants. Regularly remind them of upcoming rent due dates and be vigilant in addressing any potential issues or concerns they may have.
  • Enforce late payment penalties: If a tenant fails to pay on time, enforce the agreed-upon late payment penalties. It will encourage tenants to prioritize timely rent payments and prevent them from having overdue payments.
  • Offer convenient and automated payment options: Provide multiple payment options to make it easier for tenants to pay on time. Accept online payments through payment platforms like Azibo, direct deposits, or automatic bank transfers to simplify the process for tenants.
  • Promptly address late payments: When a tenant pays late, address the issue promptly. Send a late rent notice to remind them of their overdue payment and the potential consequences if payment is late.
  • Handle issues with empathy: Be understanding and empathetic when a tenant stops paying rent due to financial difficulties. Consider discussing alternative payment arrangements or referring them to resources to help them manage their finances better.

Encourage your tenants to pay rent on time with Azibo

One of the easiest ways to ensure you never miss a rent payment is by setting up automatic rent reminders. Automating this process saves time and reduces the stress of remembering due dates.

Azibo's free online rent collection tool streamlines this process, allowing landlords to set up automated email or SMS reminders for tenants. Azibo also sends notifications for payment status updates, overdue rent alerts, and lease expiry alerts, keeping both landlords and tenants informed and on track.

With Azibo, you can access the following features:

  • Tenant screening: Systematically find reliable and responsible tenants by systematically evaluating credit reports, income, employment verification, rental history, background checks, and references.
  • Online rent collection: Streamline your rental business and collect rent online with our platform, offering fast payouts.
  • Flexible payment methods: Securely accept multiple payment methods, including credit card, debit card, ACH bank transfer, and check.
  • Automate customizable late fees: Customize late fees by choosing between flat dollar or percentage-based fees, opting for recurring fees until payments are made, and integrating maximum late fees to prevent excessive charges and maintain fairness.
  • Rent dashboard: View real-time payment status for tenants across all properties. 
  • Integrated property management: Get access to Azibo’s all-in-one rental property platform, with solutions for every part of the rental cycle, including a dedicated portal to track maintenance requests and messages.

Azibo is free to use for landlords and offers multiple payment methods for tenants, including free ACH transfers and credit/debit card payments with a 2.99% convenience fee. This comprehensive and cost-effective solution simplifies the rental process and ensures efficient management for landlords and tenants alike.

Sign up for your FREE Azibo account today and automate your rent reminders.

Safeguard your rental income

While inconvenient, non-paying tenants don't have to jeopardize your rental income. By setting up protective measures for yourself in advance, you can minimize the damage done by non-payment, should it happen in the future. To minimize risks, implement rigorous tenant screening, clear lease terms, and automated rent collection upfront.

Perform background checks, verify income, and assess tenant histories to approve occupants. Use detailed leases that outline rules, timelines, and penalties for non-payment. Set up automated payment methods like ACH debits.

If issues occur, take control by arming yourself with knowledge and following proper procedures. Start by reviewing the lease and familiarizing yourself with local laws to understand your rights. Communicate clearly and send formal late notices when rent is unpaid.

If these efforts fail, file for eviction or pursue legal remedies. Enforce contracts and seek professional guidance as needed.

Tenant not paying rent FAQs

How long can a tenant stay without paying rent in California?

If a tenant fails to pay rent on time in California, the landlord can issue a three-day notice to pay rent or leave. This gives the tenant three days to settle the owed rent or vacate the property. The landlord can initiate the eviction process if the tenant doesn't comply within this period.

Eviction procedures in California vary depending on circumstances and housing type. Consult state landlord-tenant laws.

How long does it take to evict a tenant in New York?

In New York, the time to evict a tenant varies based on the reason for the eviction. If tenants don't pay rent, they have ten days to pay or move out, stopping the eviction process if they pay within that time. Evicting a tenant in NYC typically takes about three months on average, but it can take longer, up to six months or more, depending on the situation.

Consult legal professionals or resources specializing in New York eviction laws for accurate and up-to-date information.

What happens if a tenant doesn't pay rent in Virginia?

In Virginia, landlords can issue a "Pay or Quit" notice if a tenant fails to pay rent. This notice gives the tenant five days to pay the overdue rent or leave the property.

If the tenant ignores the notice, the landlord can file an eviction lawsuit. The court will schedule a hearing for both parties to present their cases.

If the court rules in favor of the landlord, the court will issue an eviction order. If the tenant refuses to leave, the landlord can obtain a Writ of Possession and use local law enforcement to remove the tenant from the property.

Written by

Nichole Stohler

Nichole co-founded Gateway Private Equity Group, with a history of investments in single-family and multi-family properties, and now a specialization in hotel real estate investments. She is also the creator of NicsGuide.com, a blog dedicated to real estate investing.

Important Note: This post is for informational and educational purposes only. It should not be taken as legal, accounting, or tax advice, nor should it be used as a substitute for such services. Always consult your own legal, accounting, or tax counsel before taking any action based on this information.

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