Deciding Between Azibo and DoorLoop: The Right Choice for Your Rental Business

As a self-managing landlord, you're always on the lookout for tools that can simplify your property management tasks and boost efficiency. Among the various software solutions available today, Azibo and DoorLoop have gained significant attention. 

Both platforms offer features designed to streamline operations such as rent collection, tenant screening, maintenance tracking, and financial reporting. Still, each has its own unique approach to addressing common landlord challenges.

This article provides a detailed exploration of both Azibo and DoorLoop, examining their key features, costs, usability, and overall value. Our goal is to give you a clear understanding of what each platform offers, helping you determine which one might best fit your specific property management needs.

Who are Azibo and DoorLoop designed for?

Before diving into the specific features of each platform, it’s essential to understand who they’re designed for. Knowing their target audiences can help you quickly assess which solution best aligns with your needs as a self-managing landlord.

Azibo is ideal for:

• Landlords with portfolios ranging from 50 to 300 units
• Independent landlords looking to scale their rental business efficiently
• Rental property owners seeking an all-in-one solution for larger operations
• Landlords who need integrated banking and financial tools to manage substantial portfolios
• Those who want streamlined processes for rent collection, tenant screening, and lease management across numerous properties
• Self-managing landlords ready to optimize their operations as they grow
• Property managers looking to switch off QuickBooks and integrate bookkeeping with rent collection

DoorLoop is ideal for:

• Professional property management companies
• Those managing diverse property types (residential, commercial, student housing)
• Users who need advanced customization options
• Property managers requiring robust accounting tools and QuickBooks integration
• Teams looking for comprehensive maintenance and vendor management features

The Importance of choosing the right platform

Choosing the right property management software is essential for long-term success. Switching platforms can be complex, often requiring data migration and new workflows, which can disrupt your operations. That’s why it’s important to make an informed decision from the start.

By understanding what Azibo and DoorLoop offer, you’ll be better equipped to choose a platform that suits your needs today and can grow with your business. Now, let’s dive into the key features of each platform to help you make the best choice.

Azibo–The easy way to collect rent, manage finances, and find renters

Azibo is a comprehensive platform designed for landlords managing mid to larger portfolios. It offers a full range of tools to streamline property management, including rent collection, tenant screening, lease management, and financial reporting. 

With features like tenant screening, customizable leases, automated rent collection, and integrated bookkeeping, Azibo simplifies the management of larger operations. Its comprehensive tools and secure transactions allow landlords to efficiently manage their properties, maintain tenant relationships, and scale their portfolios seamlessly.

DoorLoop–Versatile solutions for diverse property management portfolios

DoorLoop is a comprehensive property management platform designed for property managers with diverse and growing portfolios. It caters to those managing multiple property types, from residential to commercial and student housing. 

With advanced customization options, robust accounting tools including QuickBooks integration, and comprehensive maintenance and vendor management features, DoorLoop aims to support property managers as they scale their operations.

Detailed feature comparison of Azibo and DoorLoop

In this section, we will directly compare the various features offered by Azibo and DoorLoop, including rent collection, tenant applications and screening, lease management, accounting and financial tools, maintenance management, communication and tenant engagement, and pricing plans.

1. Rent collection

Azibo 

Azibo offers a comprehensive rent collection system designed to simplify and automate the process for independent landlords. Key features include:

• No monthly fees: Azibo provides its rent collection services without any monthly fees, making it a cost-effective choice for landlords.
• Multiple payment methods: Tenants can pay rent through bank transfers (ACH), debit cards, credit cards, the Cash App, cash, and installments through Livable. ACH payments are free for renters, while card payments incur a 2.99% convenience fee. This free ACH option encourages tenants to pay online, saving landlords significant time in rent collection and processing.
  Automated rent reminders: Azibo sends automated rent reminders to tenants, ensuring timely payments and reducing the need for landlords to chase after rent.
• Real-time payment dashboard: Landlords can view the status of all rent payments in real-time, providing a clear picture of who has paid and who hasn’t.
• Flexible payment options: Tenants can make partial payments (or landlords have the ability to block them) and set up recurring payments, offering flexibility and convenience.
• Customizable late fees: Landlords can set up, customize and automate late fees, ensuring that tenants are charged appropriately for late payments.
• Fast payouts: Azibo accelerates payouts to landlords, with payments processed as quickly as one business day. Rent will be deposited into your bank account - with no limit to the amount of bank accounts you can link.
• Automatic bank deposits and bookkeeping: Rent payments can be automatically tagged and categorized, flowing directly into your reporting, making financial management a breeze.
• Secure transactions: Azibo ensures all transactions are secure, protecting both landlords and tenants from fraud and data breaches.

DoorLoop

DoorLoop also offers a robust rent collection system with several notable features designed to streamline the process for property managers and owners. Key features include:

• Monthly fees: Rent collection is included in all plans, starting at $59 per month for the Starter plan, with discounted rates for the first two months when billed yearly.
• Multiple payment methods: DoorLoop supports various payment methods, including credit cards, debit cards, cash, and eCheck (ACH payments), allowing tenants flexibility in how they pay their rent. However, it's worth noting that DoorLoop charges fees for ACH payments on most of their pricing tiers, with free ACH payments only available on their highest-priced plan.
• Automated rent reminders: Similar to Azibo, DoorLoop sends automated rent reminders to tenants, helping ensure on-time payments.
• Track paid or overdue rent: Instantly see how much each tenant paid or owes. Get alerts for uncollected rent and more. Automatically add late fees.
• Rent payment processing: Most payments are deposited into your account within 3-4 business days.
• Secure transactions: DoorLoop ensures all transactions are secure, protecting the financial information of both landlords and tenants.
• QuickBooks integration: For landlords who prefer to manage their accounting separately, DoorLoop integrates with QuickBooks, making financial management straightforward.

Summary

Azibo and DoorLoop both offer robust rent collection systems, but Azibo stands out for its faster payouts, integrated accounting tools, and cost-effective features. Azibo processes payouts within two business days and offers free ACH payments, saving tenants money. Its built-in accounting suite and banking features eliminate the need for additional tools, all without monthly fees.

DoorLoop supports various payment methods and offers robust rent tracking and reminder features. However, its payment processing time is generally 3-4 business days, slower than Azibo's. 

DoorLoop charges fees for ACH payments on most pricing tiers, with free ACH only available on their highest-priced plan. The platform integrates with QuickBooks, which may require purchasing additional tools, and its monthly plans start at $59.

2. Tenant applications and screening

Azibo 

Azibo simplifies the tenant application and screening process with a range of features designed to help landlords find reliable tenants quickly and efficiently. Key features include:

• Online rental applications: Azibo offers a free, seamless online application process, allowing potential tenants to apply easily from anywhere, collecting personal information, rental history, and income/employment details ready for screening. 
• Comprehensive tenant screening: On Azibo, you can request different types of checks, including an application only, an application and background check, or a background check only. The background check includes a full credit report (soft credit check), details of any eviction proceedings, and information on any criminal convictions when allowed by state law.
• Customizable application instructions: Landlords can customize application forms by adding their own instructions and criteria notice, enabling them to collect specific information that meets their property requirements.
• Flexible background check fee: Renters usually cover the $39.99 background check fee, but you can adjust the settings to contribute towards part of the fee. This flexibility helps you comply with state screening laws and can serve as an incentive in a competitive market.
• Real-time updates: Landlords receive real-time updates on the status of applications and screenings, keeping them informed throughout the process.
• Integration with other property management tools: Screening results can be directly linked to Azibo’s lease generation feature and rent collection system, streamlining the entire tenant onboarding process.
• Automatically generate and send AANs: When denying an applicant, you may be required to send an adverse action notice ("AAN"). Azibo gives you the option to automatically generate, customize, and send one with just a few clicks so you can seamlessly and easily stay compliant. Unique to Azibo, this built-in, automated AAN feature is available on very few platforms, setting Azibo apart in ensuring landlord compliance with minimal effort.

DoorLoop

DoorLoop also provides a comprehensive tenant application and screening process with several notable features:

• Online rental applications: DoorLoop offers an easy-to-use online application system, enabling potential tenants to apply from any location.
• Thorough tenant screening: Similar to Azibo, DoorLoop includes detailed screening services such as background checks, credit reports, and rental history evaluations.
• Customizable application forms: Landlords can tailor application forms to meet their specific needs, ensuring they gather all necessary information.
• Application fees: Set and collect application fees online with direct deposits (pro plan users can mark up their fees to renters)
• Application management: DoorLoop provides tools to manage and track applications efficiently, with updates on the status of each applicant.

Summary

Both Azibo and DoorLoop offer comprehensive application and screening features, each with their own unique approach:

Azibo provides a seamless online application process with customizable forms and real-time updates. Its screening process is flexible, allowing for various types of checks including credit reports, eviction history, and criminal background when legally permitted. 

Azibo's system integrates directly with other property management features like lease generation and rent collection, creating a streamlined tenant onboarding process.

DoorLoop delivers a robust application and screening system with customizable forms and efficient application management tools. It offers thorough background checks, credit reports, and rental history evaluations. DoorLoop's platform allows landlords to track and manage applications effectively, providing updates on each applicant's status throughout the process.

3. Lease management 

Azibo 

Azibo offers a comprehensive lease management system designed to streamline the entire process for landlords. Key features include:

• Customizable lease agreements: Azibo offers state-specific, legally binding lease templates designed for easy customization. The “interview style” form allows you to tailor the agreement to your specific needs, entering and modifying various fields to accurately reflect your terms for only $29.99 per lease. 
• E-Signature capabilities: Landlords and tenants can sign lease agreements electronically making the process faster and more convenient.
• Secure document storage: All lease documents are stored securely within the platform, allowing easy access and management.
• Automated reminders: Azibo sends automated reminders for lease renewals, ensuring landlords never miss important dates.
• Bulk lease updates: Easily update lease settings across multiple properties with Azibo.
• Renters insurance recommendation: By default, we’ll inform tenants that you prefer they obtain proof of insurance, helping you avoid potential liability like property damage from fire or theft. Tenants can show proof of insurance or purchase a policy through Azibo in just a few minutes.
• Integration with other features: The lease management system integrates seamlessly with Azibo’s rent collection, accounting and tenant screening features, creating a cohesive management experience.

DoorLoop

DoorLoop also provides a robust lease management system with several key features designed to simplify the leasing process:

• Customizable lease agreements: DoorLoop offers free state specific lease agreements, with customizable options for an additional fee. 
• E-signature functionality: Similar to Azibo, DoorLoop allows electronic signing of lease agreements at an extra cost which can range from $1- $3 per document, facilitating a quicker and more efficient leasing process.
• Document management: Landlords can securely store and manage all lease-related documents within the platform.
• Automated alerts: DoorLoop sends automated alerts for lease renewals and other important dates, helping landlords stay organized.
• Bring your own lease: DoorLoop allows you to use their e-signature function to sign you own lease, at a cost that ranges depending on your service level.
• Comprehensive management tools: DoorLoop’s lease management integrates with its other features, such as rent collection and maintenance requests, providing a unified property management solution.

Summary

Both Azibo and DoorLoop offer comprehensive lease management systems with customizable state-specific lease templates, e-signature capabilities, secure document storage, and automated reminders. 

However, Azibo stands out by providing these features with small one-time fees—$29.99 for customizable lease agreements. In contrast, DoorLoop requires a monthly subscription fee starting at $59 and incurs additional costs for e-signatures, which can range from $1 to $3 per document. 

4. Accounting and financial tools

Azibo 

Azibo offers a robust suite of accounting and financial tools designed to simplify financial management for landlords. Key features include:

• Integrated accounting system: Azibo provides a comprehensive built-in real estate specific accounting system that handles all financial aspects of property management.
• Expense tracking: Landlords can easily track expenses by property and expense type, ensuring accurate financial records.
• Income and expense reports: Generate detailed income and expense reports to get a clear picture of your financial performance.
• Tax preparation: Azibo’s tools help streamline tax preparation by organizing financial data and generating necessary reports.
• Bank account integration: Link multiple bank accounts to manage all property-related finances in one place.
• Collaboration: Invite your accountant or bookkeeper to work with you in your Azibo account so they can do your bookkeeping, prepare your financial reports, and access the data they need to do your taxes.
• Azibo banking: Integrated financial management for landlords with no fees, unlimited transactions, real-time reporting.
• Automated reconciliation: Azibo automates bank reconciliation, reducing manual effort and minimizing errors.

DoorLoop

DoorLoop also provides a comprehensive set of accounting and financial tools to assist landlords in managing their finances effectively:

• Automated accounting: Built-in chart of accounts, custom reporting, and unlimited user access.
• Bank sync: Connect your bank or credit card to organize and reconcile transactions easily.
• Powerful reports: Customize and export reports with over 60 built-in templates available.
• Financial statements: Generate detailed views of transactions and business performance.
• Transaction reconciliation: Track every deposit, withdrawal, and transfer accurately.
• QuickBooks integration: Sync data seamlessly with QuickBooks to avoid double entry and simplify tax preparation.

Summary

Both Azibo and DoorLoop offer comprehensive accounting and financial tools, but their approaches and cost structures differ. Azibo provides a complete built-in accounting system with no monthly fees. 

DoorLoop also offers a robust accounting suite with features similar to Azibo, such as expense management, financial reporting, and bank reconciliation. Additionally, DoorLoop integrates with QuickBooks, which may be beneficial for landlords already using this accounting software. However, DoorLoop’s pricing structure, which includes pricing tiers, could be a consideration for some landlords.

5. Maintenance management

Azibo 

Azibo offers a comprehensive maintenance management system that streamlines the process for landlords. Key features include:

• Online maintenance requests: Tenants can submit maintenance requests through the Azibo platform, making it easy to report issues.
• Real-time tracking: Landlords can track the status of maintenance requests in real-time, ensuring timely responses and resolutions.
• Maintenance history: Keep a detailed history of all maintenance requests and actions taken, providing valuable insights and records for future reference.
• Automated notifications: Both landlords and tenants receive automated notifications for updates on maintenance requests, ensuring clear communication.

DoorLoop 

DoorLoop also provides a robust maintenance management system designed to simplify property maintenance tasks. Key features include:

• Tenant request management: Tenants submit maintenance requests through a user-friendly portal, avoiding chaotic calls, emails, and texts.
• Work orders: Create, prioritize, and track work orders for vendors with ease.
• Automated workflows: Auto-assign maintenance requests to your team to save time and enhance tenant satisfaction.
• Vendor management: Get status updates from vendors, pay them on time by printing checks directly from DoorLoop.
• Centralized management: Oversee maintenance from start to finish in one place, ensuring quick resolutions and clear communication.

Summary

Azibo and DoorLoop both offer robust maintenance management systems to streamline property upkeep. Azibo focuses on simplicity with online requests, real-time tracking, and automated notifications. 

It maintains a detailed maintenance history for future reference. DoorLoop provides a more comprehensive suite, featuring a tenant portal, work order management, automated workflows, and integrated vendor management. 

While Azibo emphasizes clear communication and record-keeping, DoorLoop offers additional tools for managing complex maintenance operations, including vendor payments and centralized oversight.

6. Communication and tenant engagement

Azibo 

Azibo offers a range of features designed to enhance communication and tenant engagement, ensuring a positive rental experience for both landlords and tenants. Key features include:

• Tenant portal: Tenants have access to a secure portal where they can view their payment history, submit maintenance requests, and communicate with landlords.
• Messaging system: Azibo provides an integrated messaging system that allows landlords and tenants to communicate directly through the platform, streamlining interactions.
• Automated notifications: Tenants and landlords receive automated notifications for important updates, such as payment reminders and maintenance request statuses.
• Tenant feedback: Collect feedback from tenants to improve the rental experience and address any concerns promptly.

DoorLoop

DoorLoop also provides a comprehensive set of tools to facilitate communication and tenant engagement, ensuring efficient and effective interactions. Key features include:

• Reach tenants anywhere: Communicate with tenants via email, phone, text, or tenant portal for mass announcements.
• Email campaigns: Enhance tenant engagement with email campaigns for updates, events, offers, and announcements.
• Timely messaging: Set expiration dates on portal messages to keep announcements relevant.
• Communication records: Save and track all communications, ensuring tenants are informed and accountable.
• Centralized communication: Manage all property updates, special offers, and projects from one platform, ensuring no gaps in communication.

Summary

Azibo offers a centralized communication system through a secure tenant portal, featuring an integrated messaging system, automated notifications, and tenant feedback collection. This approach focuses on streamlining landlord-tenant interactions within a single platform.

DoorLoop provides a multi-channel communication toolkit, allowing landlords to reach tenants via email, phone, text, and a tenant portal. It includes features like email campaigns, timed messaging, and comprehensive communication tracking, emphasizing versatility and accountability in tenant engagement.

Both platforms aim to enhance landlord-tenant communication, with Azibo prioritizing a unified, user-friendly experience, while DoorLoop offers a broader range of outreach methods and management tools.

Pricing and plans

Both Azibo and DoorLoop offer unique pricing structures for their property management solutions, let’s take a detailed look: 

Azibo 

Azibo offers a straightforward pricing structure that is highly attractive to landlords:

• Designed with landlords in mind: Azibo’s platform offers a full suite of property management tools without the need for ongoing subscriptions. This allows landlords to focus on managing their portfolios with ease, knowing they have access to essential features and support at no additional cost.
• Free ACH payments: Tenants can make rent payments via ACH transfer at no cost, providing a hassle-free and economical payment option that encourages ontime rental payments.
• Convenience fees for card payments: While ACH payments are free, tenants who choose to pay by debit or credit card incur a 2.99% convenience fee.
• Optional paid services: Azibo charges for specific optional services, such as tenant screening ($39.99 for background checks, charged to the applicant) custom lease agreements and e-sign ($29.99 per lease) and collaborator seats at $99 per year.

Check out Azibos full pricing here 

DoorLoop

DoorLoop offers a tiered pricing structure designed to cater to different needs and portfolio sizes:

• Starter plan: Priced at $59/month, this plan is designed for portfolios of 20 units or fewer and includes basic property management features.
• Pro plan: Aimed at growing property managers, this plan offers additional features and supports more units, with pricing details typically available upon request.
• Premium plan: The most comprehensive plan, designed for larger portfolios, includes advanced features and integrations, with custom pricing based on specific requirements.
• Additional costs: While DoorLoop provides a robust feature set, landlords should be aware of potential additional costs, such as fees for specific integrations or advanced features not included in the basic plans.

When comparing plans, Azibo offers a unique advantage by providing a complete set of property management tools without the need for monthly subscriptions. This allows landlords to access a robust platform that supports their growing portfolios with essential features, including free ACH payments and optional premium services when needed.

DoorLoop, on the other hand, operates with a tiered pricing structure, offering flexibility and a wide range of features for different portfolio sizes. However, the monthly fees, starting at $59, and additional costs for advanced features or integrations may be a factor for landlords considering their options.

Both platforms deliver strong property management solutions, but Azibo’s approach offers landlords the ability to manage their properties seamlessly without the constraints of recurring fees. This gives landlords the freedom to focus on optimizing their operations without needing to balance additional costs.

Customer support and resources

Both Azibo and DoorLoop offer customer support and resources to assist landlords in managing their properties efficiently.

Azibo 

Azibo provides robust customer support and a variety of resources to assist landlords in effectively managing their properties:

• Customer support: Azibo offers US-based, 9am-5pm pacific time Monday-Friday customer support via phone and email, ensuring landlords can get help whenever they need it.
• Onboarding assistance: Azibo offers premium onboarding for new users, saving time by having their team onboard your properties and tenants, which is especially beneficial for those with large portfolios.
• Educational resources: Azibo provides a wealth of educational materials, including webinars, blogs, guides, and FAQs, to help landlords make the most of the platform and stay informed about property management best practices.
• Responsive help center: The Azibo help center is designed to be user-friendly, providing quick access to tutorials and troubleshooting guides.

DoorLoop

DoorLoop also offers comprehensive customer support and a range of resources to aid landlords:

• Customer support: Available via email and chat, Monday to Friday from 9 AM to 9 PM EST, with an average response time of 5 minutes.
• Onboarding assistance: Includes data migration and a dedicated onboarding manager to ensure a smooth transition.
• Educational resources: Access to tutorials, training videos, and live webinars for continuous learning.
• Help center: User-friendly help center with FAQs and troubleshooting guides to assist with common questions.

Both Azibo and DoorLoop offer robust customer support and resources tailored to landlords with various portfolio sizes. Azibo provides a comprehensive support system, including premium onboarding, educational materials, and a user-friendly help center, all accessible without additional charges.

DoorLoop also offers extensive support options, with email and chat available in the Basic plan. Higher tiers offer additional features such as phone, Zoom, and VIP priority support. The support options grow with the service level, providing more options as you upgrade.

Final verdict- Which tool will you use?

Choosing the right property management software is crucial for landlords looking to streamline their operations and scale their rental businesses efficiently. Both Azibo and DoorLoop offer comprehensive solutions, but they cater to slightly different needs and preferences.

Azibo stands out as an excellent choice for independent landlords managing portfolios of 50 to 300 units. Its user-friendly interface, integrated banking and financial tools, and straightforward structure make it particularly appealing for those seeking an all-in-one solution. Azibo's strengths lie in its streamlined rent collection, thorough tenant screening, and seamless lease management processes.

DoorLoop, on the other hand, offers a versatile platform suitable for landlords with diverse property types and those requiring advanced customization options. Its robust accounting tools, QuickBooks integration, and comprehensive maintenance management features make it a strong contender for landlords with complex operational needs.

Ultimately, the choice between Azibo and DoorLoop depends on your specific requirements, portfolio size, and management style. Azibo offers a more straightforward approach ideal for many independent landlords, while DoorLoop provides a feature-rich solution that may better suit those with more diverse or complex portfolios.

Ready to take your property management to the next level? If you're managing a portfolio of 50 to 300 units and value a user-friendly, integrated solution with powerful financial tools, Azibo could be the perfect fit for you. Don't miss out on streamlining your rental business - sign up for your free Azibo account today and experience the difference it can make in your property management journey!

Sign up for your FREE Azibo account today